Privacy Policy

Privacy Policy

Introduction

Welcome to https://search-rankings-queensland.thebestlocalpro.com! We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains how we handle the information you provide to us when you interact with our website, applications, services, and products. By using our platform, you agree to the terms outlined herein.

Scope

This policy encompasses all aspects of our online presence, including but not limited to:

  1. Website: Our main website at https://search-rankings-queensland.thebestlocalpro.com and any subdomains or sections linked to this Privacy Policy.
  2. Applications: Mobile and desktop applications developed by us that are accessible through app stores or downloaded directly from our website.
  3. Services: Online services offered by the Company, such as data analysis tools, marketing platforms, or user forums.
  4. Products: Digital products, software, or subscriptions available for purchase or download on our platform.

Please note that this policy does not extend to third-party platforms, applications, or services accessed through links or integrations on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  1. Using Our Applications and Services: As an authorized user, your activities include logging into accounts, utilizing our software, participating in online communities, or accessing personalized content.
  2. Visiting Our Websites: When you browse our websites, we may collect certain information as described below.
  3. Communications: We may reach out to you via email, phone calls, texts (SMS), or other communication channels for promotional purposes, updates, surveys, or transactional notifications.

Personal Data Collection

We collect various types of personal data to enhance your experience and provide targeted services. The categories include:

  1. Account Information: Details required to create and manage your user account, such as name, username, email address, and password.
  2. Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  3. Financial Information: Bank account numbers, investment portfolios, or other financial data relevant to our financial services.
  4. Purchase Information: Items bought, purchase frequency, transaction amounts, and order history.
  5. Mobile Device Identifiers: Unique device identifiers (UDIDs), advertising IDs, or similar information from mobile devices used to access our apps.
  6. Location Data: GPS coordinates or location-based services data when you use our location-enabled services.
  7. Feedback and Reviews: Comments, ratings, and reviews you submit about our products or services.
  8. Social Media Information: If you choose to log in through social media accounts, we may collect profile information from those platforms.
  9. Product Information: Details about products you view, search for, or purchase on our e-commerce platform.

We obtain this data through direct user input forms, interactions with our features and services, automated tracking technologies (such as cookies), and third parties who provide us with aggregated or de-identified data.

Cookies

We use cookies to enhance your experience on our website and improve our services:

  1. Strictly Necessary Cookies: These are essential for navigating our site and ensuring basic functionality. They enable features like login, language preferences, and shopping cart management.
  2. Preference Cookies: We use these to remember user preferences, such as language settings or display choices.
  3. Analytics Cookies: Tracking cookies collect data about your interaction with our website, helping us understand user behavior and improve performance.

Users can control non-essential (tracking) cookies through our Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose for which it was collected, plus an additional period to comply with legal obligations or resolve disputes. Upon expiration of these periods, we securely delete or anonymize the data.

Security Measures

The Company implements robust security measures to protect your personal data:

  1. Data Encryption: We use encryption protocols to safeguard data during transmission and storage.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process sensitive information on our behalf.
  3. Access Controls: Our systems have access controls to ensure that only authorized personnel can access personal data.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services and products are not intentionally targeted at minors, and we do not knowingly collect or store personal information from them.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: The right to rectify inaccurate or incomplete personal data.
  3. Erasure (Right to be Forgotten): The right to request the deletion of your personal data in certain circumstances.
  4. Restriction: The ability to limit the processing of your data under specific conditions.
  5. Portability: The right to receive your personal data in a structured, commonly used format and transfer it to another controller.
  6. Objection: Objecting to the processing of your data for direct marketing purposes or ground for processing.
  7. Non-Discrimination: The right not to be subjected to automated individual decision-making that significantly affects you.
  8. Data Portability (EU GDPR): The right to transfer your personal data from our systems to another controller.

To exercise these rights, please contact our Data Protection Officer using the details provided below. We will respond to your request within the required timeframe as per applicable law.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Information

If you have any questions, concerns, or requests regarding your privacy, please contact us:

  • Email: [email protected]
  • Mail: Search Rankings Queensland Privacy Team, [Our Physical Address]

We value your trust in our handling of personal data, and we are committed to maintaining the highest standards of privacy protection.